EU Safety Rules for Medical Device Apps on Online Platforms




Guidance MDCG 2025-4, published by the EU Medical Device Coordination Group in June 2025, provides guidance on the safety of medical device software (MDSW) apps on online platforms. An online platform is a hosting service that, at the request of a recipient of the service, stores and disseminates information to the public.

EU Safety Rules for Medical Device Apps on Online Platforms – Figure 1

Software applications developed for mobile devices (such as smartphone apps) are significantly changing the way we live, supporting every aspect of our daily lives, including healthcare. Medical device software (MDSW) apps cover a wide range of uses, such as driving insulin pumps and detecting and diagnosing skin cancer (e.g. melanoma).

An online platform is a hosting service that disseminates information to the public. The guidance sets out how software apps on online platforms comply with the MDR and IVDR requirements, in one chart:

EU Safety Rules for Medical Device Apps on Online Platforms – Figure 2

This is a series of educational articles introducing FDA, NMPA, GMP, CE MDR/IVDR and MDSAP regulations and standards. We are happy to share medical device expertise with industry clients and hope our extensive hands-on experience in quality systems and product registration will be of help to you. Let’s contribute together to the development of the medical device industry.

More articles:

China NMPA Registration: Applying Real-World Data in Clinical Evaluation of Medical Devices

Detailed Guide to the Medical Device Classification Determination Procedure

The Complete Australian Medical Device Registration Process Explained

Clinical Evaluation Routes and Methods in MDR Certification

Guide to Writing MDR Technical Documentation

EU Safety Rules for Medical Device Apps on Online Platforms – Figure 3

About Us

COMPANY INTRODUCTION
EVERBIZ Certification Services (Shanghai) Co., Ltd. (EVERBIZ) is a professional compliance service platform for testing, certification, consulting and training of medical products, dedicated to helping leading medical R&D companies at home and abroad improve their compliance capabilities and competitiveness. The company has offices and branches in Shanghai (China), Hong Kong, Munich (Germany), Salzburg (Austria) and Thailand, covering nearly 25 industries of compliance products (such as medical devices, new energy, household appliances, lighting, tools, laboratory instruments, machinery, in vitro diagnostics, wireless products and reagents).
EU Safety Rules for Medical Device Apps on Online Platforms – Figure 4

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Shanghai: Room 705, Building 6, Lane 111, Luxiang Road, Baoshan District, Shanghai | Germany: Landsberger Str. 155, 80687 München, Germany
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Hong Kong: Room A1, 11/F Winner Building, 36 Man Yue Street, Hung Hom, Kowloon, Hong Kong
Thailand: No. 850 Soi Lat Krabang 30/5, Lat Krabang Subdistrict, Bangkok 10520
EU Safety Rules for Medical Device Apps on Online Platforms – Figure 5
EU Safety Rules for Medical Device Apps on Online Platforms – Figure 6




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